Privacy Policy

🔒 Privacy Policy — PRIMECUT

At PRIMECUT, we value your privacy and are committed to protecting your personal information while providing a safe and secure shopping experience.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our website.

📋 Information We Collect

When you browse our website or place an order, we may collect the following information:

• Full Name

• Phone Number

• Email Address

• Delivery Address

• Order Details and Purchase History

We only collect the information necessary to process your orders, provide customer support, and improve our services.

🚚 How We Use Your Information

Your personal information may be used for the following purposes:

• Processing and delivering your orders

• Contacting you regarding your orders, payments, or delivery updates

• Providing customer service and after-sales support

• Improving our website, products, and overall customer experience

• Complying with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

🔐 Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access

• Loss or misuse

• Disclosure or alteration

Access to your personal data is restricted to authorized personnel who require it to perform their duties.

💳 Third-Party Services

We may engage trusted third-party service providers, including payment processors and logistics partners, to:

• Process payments securely

• Fulfil and deliver customer orders

• Provide operational and customer support services

These providers are expected to handle your information in accordance with applicable privacy and security requirements.

🍪 Cookies & Website Data

Our website may use cookies and similar technologies to:

• Improve your browsing experience

• Analyse website traffic and performance

• Remember your preferences and settings

You may disable cookies through your browser settings; however, some website features may not function properly.

✅ Your Rights

Subject to applicable laws, including the Personal Data Protection Act 2010 (PDPA) of Malaysia, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data where legally permitted

To exercise these rights, please contact us using the details provided below.

🔄 Updates to This Privacy Policy

PRIMECUT reserves the right to amend or update this Privacy Policy at any time. Any changes will be published on this page and will become effective immediately upon posting.

📞 Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

🏷️ Brand: PRIMECUT

📍 Address:
PRIMECUT Frozen Zone
1713, Batu 9, Jalan Rawang
Taman Selayang Baru
68100 Batu Caves
Selangor, Malaysia

📧 Email: tanszelao@yahoo.com

📱 Phone: +60 13-286 9006